Warranty Information

At Valeo Thermal Commercial Vehicles North America, Inc. we develop our products with the goal of providing a comfortable environment for vehicle passengers and a cost effective and reliable solution for the bus operator. We are always looking for the best air conditioning concepts that provide the highest performance with the best quality.

Valeo Thermal Commercial Vehicles North America, Inc. warrants their products against defects in material and factory workmanship as stated below from original date in service on the original vehicle.

The intent of the Valeo warranty is to protect the original end-user of Valeo products from such defects and provide free repair and replacement of defective parts, after inspection, in the manner provided herein. During the warranty period the exclusive remedy will be for Valeo, at their discretion, to repair or replace those parts which are demonstrated to be defective in material or workmanship

Policies

Commercial/School Bus

Commercial and School Bus warranty for 2018 and prior is as follows:

Commercial/School Bus

Commercial and School Bus warranty for 2019 and after is as follows.

Warranty Registration

Please fill out the warranty registration form.

Must be filled out within 30 days from date of in service.

Warranty Registration may be emailed or mailed to:

Valeo Thermal Commercial Vehicles North America, Inc.

22150 Challenger Drive

Elkhart, IN 46514

Email: tcv.na-warranty.mailbox@valeo.com

Registration forms may be emailed or mailed to addresses listed above.

If you have any questions or have a claim, please contact our Warranty Department at 1-574-264-2190 or by email: tcv.na-warranty.mailbox@valeo.com

Thank you for being a valued customer.